Non-Refundable Items
- Charges already consumed in committed operations
- Requests submitted outside eligibility timelines
- No-show or non-reporting after confirmation windows
Legal
Refund and Cancellation Policy
Policy governing academy registration cancellation, refund eligibility, and processing timelines.
Effective Date: 01 March 2026
Applies To: Tournament academy registrations only
| Cancellation Timing | Refund Applicable | Processing Time |
|---|---|---|
| 30 or more days before tournament start | Full Refund | 7 to 10 business days |
| 15 to 29 days before tournament start | 50% Refund | 7 to 10 business days |
| Within 14 days of tournament start | No Refund | Not Applicable |
How to Request Cancellation
Cancellation requests must be sent from registered contact email with academy and payment details.
Email: getinfo@crickevent.com
Organizer-Initiated Cancellations
If event cancellation occurs due to organizer-level constraints, revised credit or refund communication will be issued.
Dispute Process
Any refund dispute should be submitted in writing with transaction evidence for review under company policy.